How Holiday Nannies Works

Finding trusted childcare for your vacation shouldn't be stressful. We've made it simple, safe, and seamless in just 4 steps.

From Search to Booking in 4 Steps

Our platform guides you through every step, with Poppins available to help along the way.

1

Search Your Destination

Enter where you're going and when. Browse vetted, police-checked local nannies with verified reviews and profiles.

  • Filter by language, experience, and age groups
  • See verified reviews from real families
  • View detailed profiles with photos and bios
  • Check availability in real-time
2

Chat with Poppins

Our AI assistant Poppins helps you find the perfect match based on your specific needs and preferences.

  • Tell Poppins about your children and requirements
  • Get personalized nanny recommendations
  • Ask questions about nannies, destinations, or policies
  • Available 24/7 in multiple languages
3

Book & Pay Securely

Pay one-off booking fee to secure your nanny. Payment for the nanny's time is not required until you start your trip.

  • One-time booking fee based on trip length
  • Pay cash later to your nanny, or use our payment tool
  • Full refund if you cancel within policy window
  • Secure payment processing with Stripe
4

Enjoy Your Holiday

Meet your nanny, relax, and enjoy quality time together. We're here 24/7 if you need anything.

  • Emergency support line available always
  • In-trip check-ins from our team
  • Easy rebooking if you need more hours
  • Leave a review to help other families

See How It Works

Watch Sarah book her first Holiday Nanny for her family trip to Bali

Video Coming Soon

Full product walkthrough and family testimonials

Meet Poppins 🌺

Your AI Travel Childcare Assistant

Poppins is always here to help you find the perfect nanny, answer questions, and provide support throughout your journey.

Smart Matching

Poppins learns your preferences and suggests nannies who are the best fit for your family.

Multilingual

Chat in English, Spanish, French, German, or ask questions about language-specific nannies.

Instant Responses

Get answers immediately, day or night. No waiting for email replies or office hours.

Family Context

Poppins remembers your children's ages, preferences, and past bookings for seamless support.

Our Rigorous Vetting Process

Every nanny on our platform goes through a comprehensive 4-step verification process before they can accept bookings.

Step 1

Police Background Check

Every nanny undergoes a comprehensive police background check in their home country. We partner with local authorities and use accredited third-party services where national checks aren't available.

Step 2

ID Verification

We verify identity documents using Veriff, a leading global identity verification platform. This ensures every nanny is who they say they are.

Step 3

Reference Checks

We contact at least two previous families or employers and verify employment history, reliability, and childcare skills.

Step 4

Video Interview

Our team conducts a video interview to assess communication skills, professionalism, and genuine passion for childcare.

Frequently Asked Questions

Got questions? We've got answers.

How long does it take to find a nanny?+
Most families find and book a nanny within 24 hours. You can browse available nannies instantly, and Poppins helps you narrow down the perfect match in minutes. Once you've found your nanny, booking takes just a few clicks.
What if my nanny cancels last minute?+
While rare, if a nanny cancels within 48 hours of your booking, we'll immediately help you find a replacement at no extra booking fee. If we can't find a suitable replacement, you'll receive a full refund of both your booking fee and any payments made to the nanny.
Can I book a nanny for just a few hours?+
Absolutely! Our nannies are available for half-days (4 hours minimum), full days, multiple days, or even your entire trip. Rates are set by nannies and vary by destination and experience level.
What happens if there's an emergency?+
We have a 24/7 emergency support line you can call anytime. Every booking includes two emergency contacts, and we maintain regular check-ins throughout your trip. Your nanny also has emergency protocols and local emergency service contacts.
Are nannies insured?+
We require all nannies to carry liability insurance where available in their region. For destinations where this isn't standard, we provide guidance on coverage options and recommend families check their travel insurance policies.
Can I meet the nanny before my trip?+
Yes! Once you've booked, you can arrange a video call with your nanny to discuss your children's routine, preferences, and any special requirements. This helps both you and the nanny feel prepared and comfortable.

Ready to Find Your Holiday Nanny?

Browse 200+ vetted nannies in 100+ destinations worldwide